FAQs

If you are an IT decision maker in your organisation and are actively involved in taking IT procurement/ installation decision and projects you are eligible to rate your Ally on our platform. This includes GM IT and above designations and anyone else deemed equivalent. Mosaic Digital reserves the right to accept or reject any rating submitted. For more details please refer to our Terms & Conditions Here.

Go to “www.ChannelScape.edgeinsights.in” Homepage and click on “Rate & Review”. If you experience any issues submitting a review, please contact us at channelscapesupport@edgeinsights.in and you will receive a response back within 3 business days.

Ratings and reviews submitted once can’t be edited before next 6 months. Post 6 months you will be allowed to update the existing rating.

There is a moderation process to ensure that all reviews are authentic and readable. During the review moderation process, you may receive an email asking for additional information to process your review. If you do not see your review in 10 business days after you submitted it, please contact us at channelscapesupport@edgeinsights.in

Didn’t find the Partner that you were looking for. Please click on Rate & Review and follow the steps to submit an update request. We usually take 48hrs to 72hrs to update a valid record. You shall be notified once your request is updated.

The Reviewer Profile in a ChannelScape review contains demographic data about the reviewer and their company, such as job title, role, industry, and company size, but does not include the reviewer's actual name or company name in order to prevent personal identification

For more details please refer to our Privacy Policy here.

There is no limit on the number of ally’s review that an individual can submit. However for a single Ally, you will allowed to submit only 1 review which will be editable after 6 months time.

Reviewers are verified through a multi-step process including completion of a profile with their e-mail, job role, title and details about their organization.

If you have concerns about the accuracy or validity of a review, please contact us at channelscapesupport@edgeinsights.in Be sure to include the specific review in question and the reason you consider it to be invalid.

Disclaimer: Ratings on this Site are purely dynamic in nature and are based upon the independent views and experiences of corporate users. Mosaic disclaims any and all liabilities associated with these ratings

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